Returns & Exchanges
At Tyeso PK, we strive to ensure your complete satisfaction with every purchase by offering a flexible 7-day return and exchange policy. If your product is damaged or does not meet your expectations, we are committed to making it right through a hassle-free resolution process.
Initiate Your Request
Contact our customer support team via WhatsApp or email within 7 days of delivery, providing your order number and a brief reason for the return.
Provide Proof of Purchase
Share clear photos or a short video of the item, especially if it arrived damaged or defective, along with the original invoice to verify your claim.
Pack and Ship
Securely pack the item in its original Tyeso packaging with all tags attached and ship it back to our designated warehouse address provided by our team.
Inspection and Refund
Once our quality control team inspects the returned item, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing